Company Profile:
Talent Bureau was born out of an increased demand for ‘service’. Our services are designed to take the stress of recruitment off our clients. We take the time to clearly understand our client’s specific requirements so that only the right candidates with the right profiles are recruited.
We do things differently and strongly focus on a service model that enables us to actively and effectively build long term relationships through our continued involvement with both clients and candidates.
Position: Entry Level IT Support Engineer
Basic Duties and Responsibilities
Field inbound calls and enter service tickets into ticketing system
Monitor ticketing system and ensure prompt client response within specified service level agreements
Assist support engineering team with open tickets, with greater intensity and level of difficulty as skills advance
Complete systems documentation, research, and updates
Assist project teams with new systems deployments
Requirements
BSc Computer Engineer or Computer Science
Technical certifications from Microsoft encouraged but not required (ie. MCP, MCSA, MCSE, etc.). Other technical certifications (ie. Cisco, Citrix, Watchguard, SoniceWALL, hardware certifications, etc.) are encouraged as well.
How to Apply
To apply, send your CV directly to tega@talentbureauonline.com
Please note that all applications will be reviewed and ONLY suitable candidates will be contacted. We would also keep all resumes in our database and contact candidates for other roles they are found suitable for